# Synthesia: Slow loading times for shared Synthesia videos

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-14 17:58 UTC · Resolved: 2026-07-14 18:13 UTC · Duration: 15 min
- Updates: 3 · Affected components: Video Sharing
- [Vendor status page: https://stspg.io/2vzh7jbrscgr](https://stspg.io/2vzh7jbrscgr)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2026-07-14 17:58 UTC: We are currently aware of an issue causing slow loading times for shared Synthesia videos. Our engineering team is investigating the matter and we will provide updates as soon as more information becomes available
- **monitoring** 2026-07-14 18:11 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-14 18:13 UTC: This incident has now been resolved.


---
Canonical: https://rewindex.com/company/synthesia/incidents/q0l1q8y2b7lt · Markdown: https://rewindex.com/company/synthesia/incidents/q0l1q8y2b7lt.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/q0l1q8y2b7lt · Generated 2026-10-19T22:31:00.890Z