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SurveyMonkey: SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards

MinorStatus: resolvedStarted Resolved (2 d)2 updatesstspg.io (opens in new tab)

Affected components: SurveyMonkey

Timeline of updates

  1. identified

    The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the cause of this issue and we are working on implementing a fix. The Prizeout cash out option is still available and Amazon gift cards are available on Prizeout's platform.

  2. resolved

    This incident has been resolved.

Archive proof

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by SurveyMonkey, started 2026-02-26 10:18 UTC, resolved after 2 d, 2 update(s).

Title
SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs

SurveyMonkey profileRecent SurveyMonkey incidentsAll outages on February 26, 2026SurveyMonkey in February 2026MarkdownJSON