# SurveyMonkey: SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards

> SurveyMonkey status incident “SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards” on 2026-02-26: impact minor (vendor’s label), 2 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs
Last updated: 2026-02-28T17:24:08Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-26 10:18 UTC · Resolved: 2026-02-28 17:24 UTC · Duration: 2 d
- Updates: 2 · Affected components: SurveyMonkey
- [Vendor status page: https://stspg.io/rw2wxx2yht72](https://stspg.io/rw2wxx2yht72)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **identified** 2026-02-26 10:18 UTC: The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the cause of this issue and we are working  on implementing a fix. The Prizeout cash out option is still available and Amazon gift cards are available on Prizeout's platform.
- **resolved** 2026-02-28 17:24 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by SurveyMonkey, started 2026-02-26 10:18 UTC, resolved after 2 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs
- Citation: SurveyMonkey, “SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards” (2026-02-26 10:18 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards (2026-02-26)](https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs)`


---
Canonical: https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs · Markdown: https://rewindex.com/company/surveymonkey/incidents/9cp5pmzqx8xs.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/9cp5pmzqx8xs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:47:43.105Z