CompaniesSurveyMonkeyIncidents
SurveyMonkey: Analyze down - failure to load results
Timeline of updates
- resolved
We received reports that the Analyze page was down on Monday, 7/27/20 from 7:07am PST - 7:42 am PST. There were multiple customer reports of the Rotten Bananas error on the Analyze page, or users seeing the export modal after failing to load results. ✅ The issue is now resolved and all customers should be able to access the site again. Please contact us at help.surveymonkey.com if you are still experiencing issues.
From SurveyMonkey’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.surveymonkey.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by SurveyMonkey, started 2020-07-27 14:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Analyze down - failure to load results
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3
SurveyMonkey profileRecent SurveyMonkey incidentsAll outages on July 27, 2020SurveyMonkey in July 2020MarkdownJSON