# SurveyMonkey: Analyze down - failure to load results

> SurveyMonkey status incident “Analyze down - failure to load results” on 2020-07-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3
Last updated: 2020-07-27T14:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-07-27 14:00 UTC · Resolved: 2020-07-27 14:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.surveymonkey.com/incidents/1bclqhv3wkl3](https://status.surveymonkey.com/incidents/1bclqhv3wkl3)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

## Timeline of updates

- **resolved** 2020-07-27 14:00 UTC: We received reports that the Analyze page was down on Monday, 7/27/20 from 7:07am PST - 7:42 am PST. There were multiple customer reports of the Rotten Bananas error on the Analyze page, or users seeing the export modal after failing to load results. ✅ The issue is now resolved and all customers should be able to access the site again. Please contact us at help.surveymonkey.com if you are still experiencing issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by SurveyMonkey, started 2020-07-27 14:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3
- Citation: SurveyMonkey, “Analyze down - failure to load results” (2020-07-27 14:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: Analyze down - failure to load results (2020-07-27)](https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3)`


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Canonical: https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3 · Markdown: https://rewindex.com/company/surveymonkey/incidents/1bclqhv3wkl3.md · JSON: https://rewindex.com/api/v1/companies/surveymonkey/incidents/1bclqhv3wkl3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:55:37.055Z