Companies / SurveyMonkey / changes

SurveyMonkey change history: Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'

← All SurveyMonkey changes

16Major incident
When (UTC)ChangeKind
Major incident: Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'
SurveyMonkey reported a major outage on some surveys: respondents could not progress past matrix questions with 'Number of rows respondents must answer:' set to 'All'. The incident started at 2026-01-12 23:47 UTC and lasted 40 min, resolving at 2026-01-13 00:27 UTC; a fix was implemented at 2026-01-13 00:19 UTC.
Major incident