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SurveyMonkey change history: Excel/CSV Exports are failing

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16Major incident
When (UTC)ChangeKind
Major incident: Excel/CSV Exports are failing
SurveyMonkey reported a major outage: all Summary and Responses Data exports to Excel/CSV/SPSS failed, while PDF and PPT exports still worked. It started at 2026-08-18 00:42 UTC and was resolved at 2026-08-18 01:03 UTC, lasting 20 min; a fix was implemented.
Major incident