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SurveyMonkey change history: Low survey completion rate for RewardsApp Surveys with Advanced-Logic

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16Major incident
When (UTC)ChangeKind
Major incident: Low survey completion rate for RewardsApp Surveys with Advanced-Logic
SurveyMonkey reported a major incident in which RewardsApp surveys with advanced logic could prevent respondents from starting, lowering completion rates. It started at 2026-04-15 14:23 UTC and was resolved at 2026-04-15 17:20 UTC, lasting 2 h 56 min; SurveyMonkey said it identified the cause and was implementing a fix, without providing details.
Major incident