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CompaniesSurveyMonkeyMonthly reportsJuly 2024

SurveyMonkey in July 2024: incidents, uptime and changes

4incidents posted
3labelled major or critical
98.89%free of major/critical
98.75%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 15 min, incident time 9 h 16 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Errors with survey takingMajor24 minresolved07-16
Collect page failing to loadMajor7.3 hresolved07-22
Error showing when trying to access Analyze pageMajor33 minresolved07-29

Other incidents 1

IncidentImpactStartedDurationStatusDay
Analyze Results DownMinor1.0 hresolved07-03

Cite this

SurveyMonkey posted 4 status incidents in July 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in July 2024
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2024/07

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