# SurveyMonkey in July 2024: incidents, uptime and changes

> SurveyMonkey in July 2024: 4 incidents on its status page (3 major or critical), 98.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 1
- Uptime (vendor-reported): 98.89% free of major/critical incidents, 98.75% free of any incident; outage time 8 h 15 min, incident time 9 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/surveymonkey/2024/06.md) · Next: [August 2024](https://rewindex.com/company/surveymonkey/2024/08.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors with survey taking](https://rewindex.com/company/surveymonkey/incidents/r7hh8m9q1g9j.md) | major | 2024-07-16 22:16 UTC | 2024-07-16 22:40 UTC | 24 min | resolved |
| [Collect page failing to load](https://rewindex.com/company/surveymonkey/incidents/8fj1sptt3v05.md) | major | 2024-07-22 14:06 UTC | 2024-07-22 21:24 UTC | 7.3 h | resolved |
| [Error showing when trying to access Analyze page](https://rewindex.com/company/surveymonkey/incidents/l5r3rvqvkpv5.md) | major | 2024-07-29 13:28 UTC | 2024-07-29 14:01 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Analyze Results Down](https://rewindex.com/company/surveymonkey/incidents/sm9rxby75hyl.md) | minor | 2024-07-03 17:57 UTC | 2024-07-03 18:58 UTC | 1.0 h | resolved |
| [Errors with survey taking](https://rewindex.com/company/surveymonkey/incidents/r7hh8m9q1g9j.md) | major | 2024-07-16 22:16 UTC | 2024-07-16 22:40 UTC | 24 min | resolved |
| [Collect page failing to load](https://rewindex.com/company/surveymonkey/incidents/8fj1sptt3v05.md) | major | 2024-07-22 14:06 UTC | 2024-07-22 21:24 UTC | 7.3 h | resolved |
| [Error showing when trying to access Analyze page](https://rewindex.com/company/surveymonkey/incidents/l5r3rvqvkpv5.md) | major | 2024-07-29 13:28 UTC | 2024-07-29 14:01 UTC | 33 min | resolved |

## Cite this

SurveyMonkey posted 4 status incidents in July 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2024/07
- Citation: SurveyMonkey, “SurveyMonkey in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2024/07 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in July 2024 (2024-07-01)](https://rewindex.com/company/surveymonkey/2024/07)`


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Canonical: https://rewindex.com/company/surveymonkey/2024/07 · Markdown: https://rewindex.com/company/surveymonkey/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:03.072Z