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Sumo Logic: Problem with Logs Collection and Metrics Collection in North America 1 (US1)

MinorStatus: resolvedStarted Resolved (10 min)3 updatesstspg.io (opens in new tab)

Affected components: Metrics CollectionNorth America 1 (US1) - Metrics CollectionLogs CollectionNorth America 1 (US1) - Logs Collection

Timeline of updates

  1. investigating

    We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.

  2. monitoring

    We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.

  3. resolved

    We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-04-14 16:40 UTC, resolved after 10 min, 3 update(s).

Title
Problem with Logs Collection and Metrics Collection in North America 1 (US1)
Vendor
Sumo Logic
Date
URL
https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj

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