# Sumo Logic: Problem with Logs Collection and Metrics Collection in North America 1 (US1)

> Sumo Logic status incident “Problem with Logs Collection and Metrics Collection in North America 1 (US1)” on 2026-04-14: impact minor (vendor’s label), 10 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj
Last updated: 2026-04-14T16:50:11Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-14 16:40 UTC · Resolved: 2026-04-14 16:50 UTC · Duration: 10 min
- Updates: 3 · Affected components: Metrics Collection, North America 1 (US1) - Metrics Collection, Logs Collection, North America 1 (US1) - Logs Collection
- [Vendor status page: https://stspg.io/hhn1xk2pr8b9](https://stspg.io/hhn1xk2pr8b9)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-04-14 16:40 UTC: We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.
- **monitoring** 2026-04-14 16:44 UTC: We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data.  We are currently monitoring the results.
- **resolved** 2026-04-14 16:50 UTC: We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.

## Cite this

Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-04-14 16:40 UTC, resolved after 10 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj
- Citation: Sumo Logic, “Problem with Logs Collection and Metrics Collection in North America 1 (US1)” (2026-04-14 16:40 UTC). Archived by Rewindex: https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj (CC BY 4.0).
- Markdown link: `[Sumo Logic: Problem with Logs Collection and Metrics Collection in North America 1 (US1) (2026-04-14)](https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj)`


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Canonical: https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj · Markdown: https://rewindex.com/company/sumo-logic/incidents/chcty0p7fqkj.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/chcty0p7fqkj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:05:27.885Z