Sumo Logic: Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)
Affected components: Australia (AU) - Tracing CollectionTracing CollectionEurope 2 (DE) - Tracing CollectionTracing Collection
Timeline of updates
- investigating
We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
- monitoring
We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.
- resolved
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
55ec4964e8b007a5…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-02-13 08:53 UTC, resolved after 39 min, 3 update(s).
- Title
- Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)
- Vendor
- Sumo Logic
- Date
- URL
- https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs
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