# Sumo Logic: Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)

> Sumo Logic status incident “Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)” on 2026-02-13: impact minor (vendor’s label), 39 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs
Last updated: 2026-02-13T09:32:21Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-13 08:53 UTC · Resolved: 2026-02-13 09:32 UTC · Duration: 39 min
- Updates: 3 · Affected components: Australia (AU) - Tracing Collection, Tracing Collection, Europe 2 (DE) - Tracing Collection, Tracing Collection
- [Vendor status page: https://stspg.io/qqj7qdl67gxl](https://stspg.io/qqj7qdl67gxl)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)

## Timeline of updates

- **investigating** 2026-02-13 08:53 UTC: We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
- **monitoring** 2026-02-13 09:11 UTC: We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data.  We are currently monitoring the results.
- **resolved** 2026-02-13 09:32 UTC: We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

## Cite this

Status incident (vendor impact label: minor) posted by Sumo Logic, started 2026-02-13 08:53 UTC, resolved after 39 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs
- Citation: Sumo Logic, “Problem with Tracing Collection in Europe 2 (DE) and Australia (AU)” (2026-02-13 08:53 UTC). Archived by Rewindex: https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs (CC BY 4.0).
- Markdown link: `[Sumo Logic: Problem with Tracing Collection in Europe 2 (DE) and Australia (AU) (2026-02-13)](https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs)`


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Canonical: https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs · Markdown: https://rewindex.com/company/sumo-logic/incidents/1hjkrbl8nkgs.md · JSON: https://rewindex.com/api/v1/companies/sumo-logic/incidents/1hjkrbl8nkgs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:30.960Z