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Strapi Cloud: Some projects may be unavailable

Impact: criticalStatus: resolvedStarted Resolved (1.0 h)3 updates
Summary

Some Strapi Cloud projects in the Asia/Pacific region were temporarily unavailable in a critical incident caused by an incident with its underlying hosting provider. It started at 2026-09-11 05:47 UTC and was resolved at 2026-09-11 06:48 UTC, lasting 1 h 0 min; the provider identified the issue and worked on a fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: cloud.strapi.io

Timeline of updates

  1. downtime

    Due to an incident with our underlying hosting provider, some projects may be temporarily unavailable. We are actively working with our provider to resolve the issue.

  2. downtime

    Our hosting provider has identified the issue and is working on the fix. Only clients from the Asia/Pacific region are impacted.

  3. resolved

    The incident is finished.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. Strapi Cloud profile · Recent Strapi Cloud incidents · Markdown · JSON