# Strapi Cloud: Some projects may be unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-11 05:47 UTC · Resolved: 2026-09-11 06:48 UTC · Duration: 1.0 h
- Updates: 3 · Affected components: cloud.strapi.io
- Vendor status page: n/a
- [Company: Strapi Cloud](https://rewindex.com/company/strapi-cloud.md)

## Summary

Some Strapi Cloud projects in the Asia/Pacific region were temporarily unavailable in a critical incident caused by an incident with its underlying hosting provider. It started at 2026-09-11 05:47 UTC and was resolved at 2026-09-11 06:48 UTC, lasting 1 h 0 min; the provider identified the issue and worked on a fix. _(machine-written, sol)_
## Timeline of updates

- **downtime** 2026-09-11 05:47 UTC: Due to an incident with our underlying hosting provider, some projects may be temporarily unavailable. We are actively working with our provider to resolve the issue.
- **downtime** 2026-09-11 06:42 UTC: Our hosting provider has identified the issue and is working on the fix. Only clients from the Asia/Pacific region are impacted.
- **resolved** 2026-09-11 06:48 UTC: The incident is finished.

## Rewindex changes for this incident

- 2026-09-11 05:47 UTC: [Critical incident: Some projects may be unavailable](https://rewindex.com/change/i4fc3f7d77d8e34.md)


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Canonical: https://rewindex.com/company/strapi-cloud/incidents/1059492 · Markdown: https://rewindex.com/company/strapi-cloud/incidents/1059492.md · JSON: https://rewindex.com/api/v1/companies/strapi-cloud/incidents/1059492 · Generated 2026-10-18T10:29:37.241Z