Changes / Strapi Cloud / Some projects may be unavailable
Strapi Cloud: Critical incident: Some projects may be unavailable
Summary
Some Strapi Cloud projects in the Asia/Pacific region were temporarily unavailable in a critical incident caused by an incident with its underlying hosting provider. It started at 2026-09-11 05:47 UTC and was resolved at 2026-09-11 06:48 UTC, lasting 1 h 0 min; the provider identified the issue and worked on a fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected
What changed
Before: not present
After: Some projects may be unavailable
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-11 05:47 UTC
Before: not present
After: 2026-09-11 06:48 UTC
Before: not present
After: Due to an incident with our underlying hosting provider, some projects may be temporarily unavailable.
We are actively working with our provider to resolve the issue.
Before: not present
After: Our hosting provider has identified the issue and is working on the fix.
Only clients from the Asia/Pacific region are impacted.
Before: not present
After: The incident is finished.
First version of this incident archived by Rewindex.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Some projects may be unavailable (this change) Some Strapi Cloud projects in the Asia/Pacific region were temporarily unavailable in a critical incident caused by an incident with its underlying hosting provider. It started at 2026-09-11 05:47 UTC and was resolved at 2026-09-11 06:48 UTC, lasting 1 h 0 min; the provider identified the issue and worked on a fix. | Major incident |
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