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Stitch: Web application instability

Impact: majorStatus: resolvedStarted Resolved (30 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Stitch reported a major availability incident affecting app.stitchdata.com from 2023-09-06 20:37 UTC to 2023-09-06 21:07 UTC, lasting 30 min. The team implemented a workaround, then resolved the root cause and confirmed stable availability; extraction and loading processes were unaffected, and no data was lost.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: app.stitchdata.com

Timeline of updates

  1. investigating

    Our team is investigating an issue affecting availability of the web application. Note that this does not affect any extraction or loading processes.

  2. identified

    Our team has identified the cause of the degraded availability and have implemented a workaround while we address the root cause.

  3. resolved

    The root cause has been resolved and web application availability has remained stable during monitoring. Integrations encountered no disruption to extraction or loading processes, and no data has been lost as a result of this incident.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON