Changes / Stitch / Web application instability
Stitch: Major incident: Web application instability
Summary
Stitch reported a major availability incident affecting app.stitchdata.com from 2023-09-06 20:37 UTC to 2023-09-06 21:07 UTC, lasting 30 min. The team implemented a workaround, then resolved the root cause and confirmed stable availability; extraction and loading processes were unaffected, and no data was lost.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Web application instability
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2023-09-06 20:37 UTC
Before: not present
After: 2023-09-06 21:07 UTC
Before: not present
After: app.stitchdata.com
Before: not present
After: Our team is investigating an issue affecting availability of the web application. Note that this does not affect any extraction or loading processes.
Before: not present
After: Our team has identified the cause of the degraded availability and have implemented a workaround while we address the root cause.
Before: not present
After: The root cause has been resolved and web application availability has remained stable during monitoring.
Integrations encountered no disruption to extraction or loading processes, and no data has been lost as a result of this incident.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Web application instability (this change) Stitch reported a major availability incident affecting app.stitchdata.com from 2023-09-06 20:37 UTC to 2023-09-06 21:07 UTC, lasting 30 min. The team implemented a workaround, then resolved the root cause and confirmed stable availability; extraction and loading processes were unaffected, and no data was lost. | Major incident |