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Stitch: Degraded Availability & Service

Impact: majorStatus: resolvedStarted Resolved (5.1 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Stitch reported a major partial billing-service outage affecting account access and functionality on api.stitchdata.com and app.stitchdata.com. It started at 2020-08-24 13:05 UTC and was resolved at 2020-08-24 18:10 UTC, lasting 5 h 4 min. The billing service released a fix, and Stitch reported functionality remained consistent after restoration.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: api.stitchdata.comapp.stitchdata.com

Timeline of updates

  1. identified

    Our billing service is encountering a partial outage, affecting Stitch account access and functionality. We're monitoring the situation closely to evaluate any necessary action to expedite availability.

  2. monitoring

    Our billing service has released a fix for this issue and we're continuing to monitor availability to take mitigating steps as necessary.

  3. resolved

    Functionality has remained consistent and without issue since our billing service's performance was restored.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON