Companies / Stitch / incidents
Stitch: User login issue
Stitch reported a major login outage affecting app.stitchdata.com from 2022-11-03 17:24 UTC to 2022-11-03 20:10 UTC, lasting 2 h 46 min. The issue was resolved; only web application logins were affected, while all other functions, including extractions and loads, remained operational.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: app.stitchdata.com
Timeline of updates
- investigating
We have identified an issue where users are unable to log into their accounts. We are currently investigating.
- investigating
We are continuing to investigate this issue.
- identified
The issue has been identified and a fix is being implemented.
- monitoring
Access has been restored to users who were experiencing difficulty logging in. Root cause has been identified and will be resolved shortly.
- resolved
The issue with logging into app.stitchdata.com has been resolved. Users should now be able to log into their accounts. This incident solely affected logins to the Stitch web application; all other functions remained operational including extractions and loads.
Rewindex changes for this incident
- Major incident: User login issue 2022-11-03 17:24 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON