Stitch: Some extraction jobs not starting

Impact: majorStatus: resolvedStarted 2022-04-28 14:41 UTCResolved 2022-04-28 22:12 UTC (7.5 h)4 updatesSource: stspg.io

Summary

Some Stitch extraction jobs failed to start at their scheduled time, affecting api.stitchdata.com and app.stitchdata.com. The vendor rated the incident major; it ran from 2022-04-28 14:41 UTC to 2022-04-28 22:12 UTC, lasting 7 h 31 min. A fix was implemented at 18:04 UTC, and the incident was subsequently resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: api.stitchdata.comapp.stitchdata.com

Timeline of updates

investigating2022-04-28 14:41 UTC
Some extraction jobs are failing to start at the scheduled time. We are investigating the issue.
identified2022-04-28 15:26 UTC
The issue has been identified and a fix is being implemented.
monitoring2022-04-28 18:04 UTC
A fix has been implemented and we are monitoring the results.
resolved2022-04-28 22:12 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Some extraction jobs not starting 2022-04-28 14:41 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON