Changes / Stitch / Some extraction jobs not starting
Stitch: Major incident: Some extraction jobs not starting
Summary
Some Stitch extraction jobs failed to start at their scheduled time, affecting api.stitchdata.com and app.stitchdata.com. The vendor rated the incident major; it ran from 2022-04-28 14:41 UTC to 2022-04-28 22:12 UTC, lasting 7 h 31 min. A fix was implemented at 18:04 UTC, and the incident was subsequently resolved.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some extraction jobs not starting
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2022-04-28 14:41 UTC
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After: 2022-04-28 22:12 UTC
Before: not present
After: api.stitchdata.com, app.stitchdata.com
Before: not present
After: Some extraction jobs are failing to start at the scheduled time. We are investigating the issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some extraction jobs not starting (this change) Some Stitch extraction jobs failed to start at their scheduled time, affecting api.stitchdata.com and app.stitchdata.com. The vendor rated the incident major; it ran from 2022-04-28 14:41 UTC to 2022-04-28 22:12 UTC, lasting 7 h 31 min. A fix was implemented at 18:04 UTC, and the incident was subsequently resolved. | Major incident |