Stitch: Data Extraction Delays

Impact: criticalStatus: resolvedStarted 2021-08-07 05:09 UTCResolved 2021-08-07 05:58 UTC (49 min)3 updatesSource: stspg.io

Summary

Stitch reported a critical data extraction processing outage affecting api.stitchdata.com and app.stitchdata.com, starting 2021-08-07 05:09 UTC and lasting 49 min until 2021-08-07 05:58 UTC. Stitch attributed it to an underlying infrastructure provider outage; a fix was implemented and the incident was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: api.stitchdata.comapp.stitchdata.com

Timeline of updates

investigating2021-08-07 05:09 UTC
We are experiencing an outage with Stitch data extraction processing due to an outage with our underlying infrastructure provider. We are working with the provider to identify and resolve the issue.
monitoring2021-08-07 05:33 UTC
A fix has been implemented and we are monitoring the results.
resolved2021-08-07 05:58 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Data Extraction Delays 2021-08-07 05:09 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON