# Stitch: Data Extraction Delays

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-08-07 05:09 UTC · Resolved: 2021-08-07 05:58 UTC · Duration: 49 min
- Updates: 3 · Affected components: api.stitchdata.com, app.stitchdata.com
- [Vendor status page: https://stspg.io/9l7vxjnbjsyg](https://stspg.io/9l7vxjnbjsyg)
- [Company: Stitch](https://rewindex.com/company/stitch.md)

## Summary

Stitch reported a critical data extraction processing outage affecting api.stitchdata.com and app.stitchdata.com, starting 2021-08-07 05:09 UTC and lasting 49 min until 2021-08-07 05:58 UTC. Stitch attributed it to an underlying infrastructure provider outage; a fix was implemented and the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-08-07 05:09 UTC: We are experiencing an outage with Stitch data extraction processing due to an outage with our underlying infrastructure provider. We are working with the provider to identify and resolve the issue.
- **monitoring** 2021-08-07 05:33 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2021-08-07 05:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-08-07 05:09 UTC: [Critical incident: Data Extraction Delays](https://rewindex.com/change/i05c7d7743c643d.md)


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Canonical: https://rewindex.com/company/stitch/incidents/8p8x3x4r4fyv · Markdown: https://rewindex.com/company/stitch/incidents/8p8x3x4r4fyv.md · JSON: https://rewindex.com/api/v1/companies/stitch/incidents/8p8x3x4r4fyv · Generated 2026-10-18T11:45:24.659Z