Changes / Stitch / Data Extraction Delays
Stitch: Critical incident: Data Extraction Delays
Summary
Stitch reported a critical data extraction processing outage affecting api.stitchdata.com and app.stitchdata.com, starting 2021-08-07 05:09 UTC and lasting 49 min until 2021-08-07 05:58 UTC. Stitch attributed it to an underlying infrastructure provider outage; a fix was implemented and the incident was resolved.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Data Extraction Delays
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2021-08-07 05:09 UTC
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After: 2021-08-07 05:58 UTC
Before: not present
After: api.stitchdata.com, app.stitchdata.com
Before: not present
After: We are experiencing an outage with Stitch data extraction processing due to an outage with our underlying infrastructure provider. We are working with the provider to identify and resolve the issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Data Extraction Delays (this change) Stitch reported a critical data extraction processing outage affecting api.stitchdata.com and app.stitchdata.com, starting 2021-08-07 05:09 UTC and lasting 49 min until 2021-08-07 05:58 UTC. Stitch attributed it to an underlying infrastructure provider outage; a fix was implemented and the incident was resolved. | Major incident |