Search

Companies / Stitch / incidents

Stitch: User login issues

Impact: majorStatus: resolvedStarted Resolved (6.3 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Stitch reported a major incident preventing users from logging into app.stitchdata.com, starting at 2022-12-01 09:34 UTC and resolved at 2022-12-01 15:54 UTC after 6 h 20 min. Fixes were implemented by 14:30 UTC, with possible lingering issues monitored until resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: app.stitchdata.com

Timeline of updates

  1. investigating

    We have identified an issue where users are unable to log into their accounts. We are currently investigating.

  2. monitoring

    The issue has been identified and fixes have been implemented. There may still be lingering issues but we are actively monitoring.

  3. resolved

    There should no longer be issues with logging into the app.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON