Squarespace: Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page
Affected components: Acuity Scheduling
Timeline of updates
- investigating
We are currently investigating this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a03b4fbff1ef5aad…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Squarespace, started 2025-11-20 18:02 UTC, resolved after 15 min, 3 update(s).
- Title
- Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page
- Vendor
- Squarespace
- Date
- URL
- https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr
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