# Squarespace: Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page

> Squarespace status incident “Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page” on 2025-11-20: impact none (vendor’s label), 15 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr
Last updated: 2025-11-20T18:16:34Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-20 18:02 UTC · Resolved: 2025-11-20 18:16 UTC · Duration: 15 min
- Updates: 3 · Affected components: Acuity Scheduling
- [Vendor status page: https://stspg.io/m4wg72rsjljp](https://stspg.io/m4wg72rsjljp)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Timeline of updates

- **investigating** 2025-11-20 18:02 UTC: We are currently investigating this issue.
- **monitoring** 2025-11-20 18:14 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-11-20 18:16 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Squarespace, started 2025-11-20 18:02 UTC, resolved after 15 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr
- Citation: Squarespace, “Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page” (2025-11-20 18:02 UTC). Archived by Rewindex: https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr (CC BY 4.0).
- Markdown link: `[Squarespace: Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page (2025-11-20)](https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr)`


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Canonical: https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr · Markdown: https://rewindex.com/company/squarespace/incidents/jkd61dz6mbcr.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/jkd61dz6mbcr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:13.499Z