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Sprout Social change history: Sprout Social Outage

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12Major incident
When (UTC)ChangeKind
Critical incident: Sprout Social Outage
A critical outage affected the Sprout Social API and Web Application, causing navigation delays and login issues. It started at 2025-10-20 14:36 UTC and was resolved at 2025-10-21 13:23 UTC, lasting 22 h 46 min. Sprout attributed the outage to a wider AWS service issue and confirmed all services were restored.
Major incident