# Sprout Social change history Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=&page=N`. Company profile: [Sprout Social](https://rewindex.com/company/sprout-social.md) ## Changes by kind | Kind | Changes | Notable | Latest (UTC) | | --- | --- | --- | --- | | Major incident | 12 | 12 | 2026-04-24 12:28 UTC | ## Timeline | When (UTC) | Kind | Change | Label | Summary | | --- | --- | --- | --- | --- | | 2026-04-24 12:28 UTC | Major incident | [Major incident: Meta Connectivity Issues](https://rewindex.com/change/ice05909a46a901.md) | outage | A major connectivity outage prevented a subset of Meta (Facebook and Instagram) profiles from performing actions in Sprout Social from 2026-04-24 12:28 UTC to 2026-04-27 19:09 UTC, lasting 3 days 6 h. Sprout Social linked the disruptions to Meta security checkpoints and advised page admins to check Facebook natively for required security actions; the incident was resolved. | | 2025-11-18 13:31 UTC | Major incident | [Major incident: Cloudflare Issue](https://rewindex.com/change/i2338ebe517232e.md) | outage | A major outage affected Sprout Social Web Application access for some customers due to Cloudflare issues. The incident started at 2025-11-18 13:31 UTC, though the vendor reported difficulties beginning around 2025-11-18 11:48 UTC; its recorded duration was 3 h 37 min. A fix was applied by 15:08 UTC, and resolution was confirmed at 17:09 UTC. | | 2025-10-20 14:36 UTC | Major incident | [Critical incident: Sprout Social Outage](https://rewindex.com/change/i14f071b1472e91.md) | outage | A critical outage affected the Sprout Social API and Web Application, causing navigation delays and login issues. It started at 2025-10-20 14:36 UTC and was resolved at 2025-10-21 13:23 UTC, lasting 22 h 46 min. Sprout attributed the outage to a wider AWS service issue and confirmed all services were restored. | | 2025-07-14 23:02 UTC | Major incident | [Major incident: Email Delivery Issues](https://rewindex.com/change/i688fa903a7c9e1.md) | outage | Sprout Social reported a major email-sending outage affecting the Sprout Social Web Application from 2025-07-14 23:02 UTC to 2025-07-14 23:35 UTC, lasting 33 min. The incident was resolved; no cause or fix was stated. | | 2025-07-11 17:37 UTC | Major incident | [Major incident: Analytics & Reporting Issue](https://rewindex.com/change/i55c8a627d247a9.md) | degradation | Sprout Social reported a major analytics and reporting degradation in its Web Application, starting 2025-07-11 17:37 UTC and resolved 2025-07-14 15:35 UTC, lasting 2 days 21 h. A fix was implemented; report metrics for 7/11/25 could be delayed. | | 2025-07-01 15:21 UTC | Major incident | [Critical incident: Sprout Social Outage - July 1st](https://rewindex.com/change/ie2b0b221969a7c.md) | outage | Sprout Social reported a critical web application outage starting July 1, 2025 at 15:21 UTC, with navigation delays and login issues. A fix was implemented by 15:32 UTC; the incident was resolved at 16:07 UTC (45 min duration). The vendor reported the application was inaccessible approximately 15:09–15:24 UTC, preventing customer access during that window. | | 2025-06-24 13:36 UTC | Major incident | [Major incident: New Media Attachments Producing Errors](https://rewindex.com/change/i615e5200c99f3d.md) | outage | New media attachments on posts were failing in the Sprout Social Web Application, with vendor-rated major impact. The incident started at 2025-06-24 13:36 UTC and was resolved at 2025-06-24 14:03 UTC; the reported duration was 26 min. No cause or fix was stated. | | 2025-06-16 16:10 UTC | Major incident | [Major incident: Threads Delayed Reporting Issues](https://rewindex.com/change/i57187ae18235ac.md) | degradation | Sprout Social reported a major degradation affecting Threads profile-level reporting in its API and Web Application, starting 2025-06-16 16:10 UTC and resolved 2025-07-01 21:41 UTC (15 days 5 h). Customers could experience delayed insights; a fix was implemented by 06-17 15:37 UTC. | | 2025-05-09 18:43 UTC | Major incident | [Major incident: X/ Twitter Outage](https://rewindex.com/change/i0fadce96865090.md) | outage | Sprout Social reported a major X/Twitter outage starting 2025-05-09 18:43 UTC, affecting creation or editing of Listening topics using X, loading X conversations in Smart Inbox, and X data in Reports. Sprout attributed the issues to Twitter/X difficulties; the incident was resolved at 2025-05-09 21:33 UTC after 2 h 50 min. | | 2025-03-26 15:50 UTC | Major incident | [Critical incident: Sprout Social Outage - March 26th](https://rewindex.com/change/i54e6081e98ce79.md) | outage | Sprout Social reported a critical Web Application outage starting 2025-03-26 15:50 UTC, with temporary unavailability, navigation delays and login issues. A fix was implemented at 03-26 16:17 UTC; the incident was resolved at 2025-03-26 19:10 UTC, lasting 3 h 19 min. | | 2025-03-14 20:23 UTC | Major incident | [Major incident: Sprout Social Loading Issue](https://rewindex.com/change/i9dcd106ca2b16f.md) | outage | Sprout Social reported a major loading issue affecting multiple product areas in the Sprout Social Web Application, starting 2025-03-14 20:23 UTC. A fix was implemented, and the incident was resolved at 2025-03-14 21:24 UTC; the computed duration was 1 h 0 min. | | 2025-03-10 14:26 UTC | Major incident | [Critical incident: Twitter/X Outage on March 10th](https://rewindex.com/change/ie639d29e789c45.md) | outage | A critical Twitter/X outage affected Sprout Social’s Smart Inbox, Publishing, Reporting, and Listening, causing missing messages, reply issues, failed posts, and reports not loading. The incident started 2025-03-10 14:26 UTC and was resolved 2025-03-11 15:47 UTC, lasting 25 h 20 min; Twitter/X service was operational by 03-11 08:35 UTC. | --- Canonical: https://rewindex.com/company/sprout-social/changes · Markdown: https://rewindex.com/company/sprout-social/changes.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/changes · Generated 2026-10-18T00:57:51.941Z