Companies/Speechmatics/Incidents

Speechmatics: Users are experiencing issues signing into portal.speechmatics.com.

Affected components: Portal (portal.speechmatics.com)portal.speechmatics.com

Timeline of updates

1. investigating2025-01-29 14:54 UTC

   We are currently investigating this issue.

2. identified2025-01-29 15:00 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2025-01-29 15:18 UTC

   A fix has been implemented and we are monitoring the results.

4. investigating2025-01-29 16:03 UTC

   We have continued to monitor this incident and can confirm it has now been resolved and our service has been restored to fully operational status. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach our to our support team here https://support.speechmatics.com/hc/en-gb

5. resolved2025-01-29 18:06 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Jan 29, 2025Critical incident: Users are experiencing issues signing into portal.speechmatics.com.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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