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ChangesSpeechmaticsUsers are experiencing issues signing into portal.speechmatics.com.

Speechmatics: Critical incident: Users are experiencing issues signing into portal.speechmatics.com.

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Speechmatics removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Users are experiencing issues signing into portal.speechmatics.com.
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-29 14:54 UTC
AddedResolved time#5
Before: not present
After: 2025-01-29 18:06 UTC
AddedAffected components#6
Before: not present
After: Portal (portal.speechmatics.com), portal.speechmatics.com
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateinvestigating#10
Before: not present
After: We have continued to monitor this incident and can confirm it has now been resolved and our service has been restored to fully operational status. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach our to our support team here https://support.speechmatics.com/hc/en-gb
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, January 29, 2025

1 incident change

All Speechmatics changesSpeechmatics profileMarkdownJSON