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Speechmatics: RT SaaS - Partial Outage

MajorStatus: resolvedStarted Resolved (-1064 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    We have identified an issue in both EU and USA RT SaaS which impacted new sessions which were passing `punctuation_overrides` in the transcription config. The issue is now resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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