Companies/Speechmatics/Incidents

Speechmatics: Batch SaaS - job processing regression and version rollback

Timeline of updates

1. resolved2023-09-05 09:23 UTC

   At 2023-08-29 11:00 UTC we were made aware of a subset of customers being impacted by a transcription accuracy regression. To reduce any further customer impact we decided to roll back some Batch SaaS changes at 2023-09-01 17:00 UTC. No further issues have been reported since the rollback and we are continuing our investigations into the root cause. We are actively communicating with affected customers.

From Speechmatics’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.speechmatics.com (opens in new tab).

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