# Speechmatics: Batch SaaS -  job processing regression and version rollback

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-05 09:23 UTC · Resolved: 2023-09-05 09:23 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.speechmatics.com/incidents/kjjms5rfcjww](https://status.speechmatics.com/incidents/kjjms5rfcjww)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **resolved** 2023-09-05 09:23 UTC: At 2023-08-29 11:00 UTC we were made aware of a subset of customers being impacted by a transcription accuracy regression. To reduce any further customer impact we decided to roll back some Batch SaaS changes at 2023-09-01 17:00 UTC. No further issues have been reported since the rollback and we are continuing our investigations into the root cause. We are actively communicating with affected customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/speechmatics/incidents/kjjms5rfcjww · Markdown: https://rewindex.com/company/speechmatics/incidents/kjjms5rfcjww.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/kjjms5rfcjww · Generated 2026-10-20T01:31:47.260Z