Companies/Speechmatics/Incidents

Speechmatics: RT SaaS USA - SSL connection errors

Affected components: Realtime SaaS - US

Timeline of updates

1. identified2026-09-10 20:33 UTC

   We have identified an issue affecting a subset of customers attempting to open RT sessions, resulting in secure connection (SSL/TLS) errors. Our team is actively working on a fix and we will provide a further update as soon as it is deployed.

2. identified2026-09-10 21:33 UTC

   We are currently rolling out a fix and expected to complete in less than 30 minutes.

3. monitoring2026-09-10 22:17 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-09-10 22:37 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Sep 10Major incident: RT SaaS USA - SSL connection errors

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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