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ChangesSpeechmaticsRT SaaS USA - SSL connection errors

Speechmatics: Major incident: RT SaaS USA - SSL connection errors

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Speechmatics removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: RT SaaS USA - SSL connection errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-10 20:33 UTC
AddedResolved time#5
Before: not present
After: 2026-09-10 22:37 UTC
AddedAffected components#6
Before: not present
After: Realtime SaaS - US
AddedUpdateidentified#7
Before: not present
After: We have identified an issue affecting a subset of customers attempting to open RT sessions, resulting in secure connection (SSL/TLS) errors. Our team is actively working on a fix and we will provide a further update as soon as it is deployed.
AddedUpdateidentified#8
Before: not present
After: We are currently rolling out a fix and expected to complete in less than 30 minutes.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, September 10

1 incident change

All Speechmatics changesSpeechmatics profileMarkdownJSON