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CompaniesSparkPostMonthly reportsMay 2020

SparkPost in May 2020: incidents, uptime and changes

4incidents posted
1labelled major or critical
91.20%free of major/critical
91.11%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2.7 days, incident time 2.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only)Major3 dresolved05-07

Other incidents 3

IncidentImpactStartedDurationStatusDay
Errors with creating subaccountsNo impact listed9 minresolved05-14
Message delivery delays yesterday in the US for customers using smtp.sparkpostmail.comNo impact listed0 minresolved05-26
Events Search & API data processing delays for SparkPost and SparkPost Enterprise customers (EU hosted only)Minor42 minresolved05-29

Cite this

SparkPost posted 4 status incidents in May 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
SparkPost in May 2020
Vendor
SparkPost
Date
URL
https://rewindex.com/company/sparkpost/2020/05

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