# SparkPost in May 2020: incidents, uptime and changes

> SparkPost in May 2020: 4 incidents on its status page (1 major or critical), 91.20% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 2
- Uptime (vendor-reported): 91.20% free of major/critical incidents, 91.11% free of any incident; outage time 2.7 days, incident time 2.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/sparkpost/2020/04.md) · Next: [June 2020](https://rewindex.com/company/sparkpost/2020/06.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/1g4rfh3qwf58.md) | major | 2020-05-07 19:39 UTC | 2020-05-10 13:05 UTC | 3 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/1g4rfh3qwf58.md) | major | 2020-05-07 19:39 UTC | 2020-05-10 13:05 UTC | 3 d | resolved |
| [Errors with creating subaccounts](https://rewindex.com/company/sparkpost/incidents/f398w1b9z7wy.md) | none | 2020-05-14 22:52 UTC | 2020-05-14 23:01 UTC | 9 min | resolved |
| [Message delivery delays yesterday in the US for customers using smtp.sparkpostmail.com](https://rewindex.com/company/sparkpost/incidents/jn5c6rl097kt.md) | none | 2020-05-26 18:00 UTC | 2020-05-26 18:00 UTC | 0 min | resolved |
| [Events Search & API data processing delays for SparkPost and SparkPost Enterprise customers (EU hosted only)](https://rewindex.com/company/sparkpost/incidents/yr04gyp2hn18.md) | minor | 2020-05-29 12:25 UTC | 2020-05-29 13:07 UTC | 42 min | resolved |

## Cite this

SparkPost posted 4 status incidents in May 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2020/05
- Citation: SparkPost, “SparkPost in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2020/05 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in May 2020 (2020-05-01)](https://rewindex.com/company/sparkpost/2020/05)`


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Canonical: https://rewindex.com/company/sparkpost/2020/05 · Markdown: https://rewindex.com/company/sparkpost/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:15:39.893Z