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SonarCloud: CI Analysis Quality Profile Lookup Issue

MajorStatus: resolvedStarted Resolved (0 min)3 updatesstatus.sonarqube.com (opens in new tab)

Affected components: Customer Support PortalSonarQube Server / SonarQube Cloud Global - Customer Support Portal

Timeline of updates

  1. investigating

    We’ve identified an issue affecting a subset of projects that can cause CI analysis to fail when retrieving the project’s quality profile. The impact is limited: most customers and projects are not affected.
    No data has been lost or compromised. Analyses for affected projects will resume successfully once the underlying issue has been resolved.
    Our team is actively working on a fix and will share another update as soon as it has been deployed.

  2. monitoring

    Monitoring — We have completed remediation for the primary issue affecting Quality Profiles. The impacted configuration data has been restored, and affected functionality is operating normally.
    We are continuing to investigate a separate, pre-existing source of intermittent errors. This work is not expected to affect the remediation above. We will provide another update as soon as we have more information.

  3. resolved

    We have verified that the environment is fully stable and operating normally following remediation of the Quality Profile configuration issue. Preventive actions and long-term improvements are underway and will be tracked offline by our team. Thank you for your patience.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sonarqube.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by SonarCloud, started 2026-08-13 07:29 UTC, resolved after 0 min, 3 update(s).

Title
CI Analysis Quality Profile Lookup Issue
Vendor
SonarCloud
Date
URL
https://rewindex.com/company/sonarcloud/incidents/kxc70rhyb6dn

SonarCloud profileRecent SonarCloud incidentsAll outages on August 13, 2026SonarCloud in August 2026MarkdownJSON