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Socket change history: Delayed creation and updates for ticketing integrations

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9Major incident
When (UTC)ChangeKind
Critical incident: Delayed creation and updates for ticketing integrations
Socket reported a critical ticketing integration degradation delaying ticket creation, updates and closure from 2026-10-16 07:28 UTC to 2026-10-16 09:19 UTC, lasting 1 h 50 min. Live functionality was restored, missed events were replayed, and the ticketing service returned to normal operations.
Major incident