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CompaniesSmartsheetIncidents

Smartsheet: Informational Update

MinorStatus: resolvedStarted Resolved (7.7 h)1 updatestatus.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    This morning at 9:00, Smartsheet users in multiple geographic locations experienced issues connecting to the application. While working with our network provider, they identified an incorrect configuration. They restarted their service which appears to have corrected a bad route configuration at 3:57 PM pacific time and Operations verified a return to normal levels of traffic. We are continuing to work with the network provider and monitor the network activity and the application to ensure this issue is resolved.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-01-26 18:03 UTC, resolved after 7.7 h, 1 update(s).

Title
Informational Update
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/incidents/szx4w2bdg240

Smartsheet profileRecent Smartsheet incidentsAll outages on January 26, 2017Smartsheet in January 2017MarkdownJSON