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Smartsheet: Dependency dates missing and Trouble Reaching Smartsheet messages

MinorStatus: resolvedStarted Resolved (2.3 h)1 updatestatus.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    We have identified unexpected behavior with dependency dates missing and some users receiving a Trouble Reaching Smartsheet message. A fix is being implemented.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2023-05-05 14:41 UTC, resolved after 2.3 h, 1 update(s).

Title
Dependency dates missing and Trouble Reaching Smartsheet messages
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/incidents/p1v7gdv8kk8b

Smartsheet profileRecent Smartsheet incidentsAll outages on May 5, 2023Smartsheet in May 2023MarkdownJSON