Smartsheet: Resource Management
Timeline of updates
- resolved
This morning at 10:34 Pacific time, customers attempting to load resource views from Smartsheet experienced an application error due to a connection timeout. Our engineering teams restored the service to normal operational status by 11:53 AM Pacific time. This issue was identical to an incident experienced last week and lead our engineers to discover a change that we believe to be the root cause of both issues which was introduced in our latest release. This change has been reverted and systems have operated normally since the rollback occurred.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Smartsheet, started 2016-04-19 18:46 UTC, resolved after 5.3 h, 1 update(s).
- Title
- Resource Management
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/fd8pxxj21m71
Smartsheet profileRecent Smartsheet incidentsAll outages on April 19, 2016Smartsheet in April 2016MarkdownJSON