Smartsheet: Smartsheet Application & API
Timeline of updates
- resolved
Our Site Reliability and Development teams were notified of a service impacting event at 08:00 PDT. By 16:25 PDT they were able to identify and resolve the issue. This failure was a software bug with our caching infrastructure. This failure caused latency for some customers.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Smartsheet, started 2018-03-19 17:09 UTC, resolved after 10 h, 1 update(s).
- Title
- Smartsheet Application & API
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/902g57555g1c
Smartsheet profileRecent Smartsheet incidentsAll outages on March 19, 2018Smartsheet in March 2018MarkdownJSON