# Smartsheet: Smartsheet Application & API

> Smartsheet status incident “Smartsheet Application & API” on 2018-03-19: impact minor (vendor’s label), 10 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/902g57555g1c
Last updated: 2018-03-20T03:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-03-19 17:09 UTC · Resolved: 2018-03-20 03:28 UTC · Duration: 10 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/902g57555g1c](https://status.smartsheet.com/incidents/902g57555g1c)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2018-03-20 03:28 UTC: Our Site Reliability and Development teams were notified of a service impacting event at 08:00 PDT. By 16:25 PDT they were able to identify and resolve the issue. This failure was a software bug with our caching infrastructure. This failure caused latency for some customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Smartsheet, started 2018-03-19 17:09 UTC, resolved after 10 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/902g57555g1c
- Citation: Smartsheet, “Smartsheet Application & API” (2018-03-19 17:09 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/902g57555g1c (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet Application & API (2018-03-19)](https://rewindex.com/company/smartsheet/incidents/902g57555g1c)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/902g57555g1c · Markdown: https://rewindex.com/company/smartsheet/incidents/902g57555g1c.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/902g57555g1c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:11.024Z