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Smartsheet: Informational Update

No impact listedStatus: resolvedStarted Resolved (18 h)1 updatestatus.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    We have deployed a fix to correct the root cause of the sheet link issue at this time. This issue only affects sheet/cell links modified between 4:20 PM Pacific time on May 30th and 11:37 AM pacific time today, May 31st. We've found that any sheets containing inbound links (blue arrow in the cell) are affected—even if hyperlinks are also not displaying correctly. A quick fix is to make any change to the outbound links (grey arrow) that link out to that affected sheet. This refreshes the sheet and should fix the issue with both cell links and hyperlinks. We apologize for any inconvenience this may cause.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2017-05-31 04:48 UTC, resolved after 18 h, 1 update(s).

Title
Informational Update
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk

Smartsheet profileRecent Smartsheet incidentsAll outages on May 31, 2017Smartsheet in May 2017MarkdownJSON