# Smartsheet: Informational Update

> Smartsheet status incident “Informational Update” on 2017-05-31: impact none (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk
Last updated: 2017-05-31T22:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-05-31 04:48 UTC · Resolved: 2017-05-31 22:36 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.smartsheet.com/incidents/536xj4zsbrvk](https://status.smartsheet.com/incidents/536xj4zsbrvk)
- [Company: Smartsheet](https://rewindex.com/company/smartsheet.md)

## Timeline of updates

- **resolved** 2017-05-31 22:36 UTC: We have deployed a fix to correct the root cause of the sheet link issue at this time. This issue only affects sheet/cell links modified between 4:20 PM Pacific time on May 30th and 11:37 AM pacific time today, May 31st. We've found that any sheets containing inbound links (blue arrow in the cell) are affected—even if hyperlinks are also not displaying correctly. A quick fix is to make any change to the outbound links (grey arrow) that link out to that affected sheet. This refreshes the sheet and should fix the issue with both cell links and hyperlinks. We apologize for any inconvenience this may cause.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2017-05-31 04:48 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk
- Citation: Smartsheet, “Informational Update” (2017-05-31 04:48 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk (CC BY 4.0).
- Markdown link: `[Smartsheet: Informational Update (2017-05-31)](https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk)`


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Canonical: https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk · Markdown: https://rewindex.com/company/smartsheet/incidents/536xj4zsbrvk.md · JSON: https://rewindex.com/api/v1/companies/smartsheet/incidents/536xj4zsbrvk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:53.156Z