Smartsheet: Website access issues originating from APAC region.
Timeline of updates
- resolved
We have confirmed the issue affecting some customers in APAC regions is due to a known issue with Optus Network in these regions. They are currently working to restore connectivity to Smartsheet and several other services.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Smartsheet, started 2017-08-21 05:18 UTC, resolved after 26 min, 1 update(s).
- Title
- Website access issues originating from APAC region.
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/02jlb1wb3d83
Smartsheet profileRecent Smartsheet incidentsAll outages on August 21, 2017Smartsheet in August 2017MarkdownJSON